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Agencies sanitary state, municipal and federal only learned of the contamination of soy beverage Ades by Unilever media only reported the problem occurred in part of the lot of apple flavor pack of 1.5 liters, packed with caustic soda, after requested by the Agency for Sanitary emson big boss juicer review Surveillance emson big boss juicer review (ANVISA). "It was not a spontaneous action of the company," said José Agenor Alvares, a director of the agency.
"We have not been officially communicated (the product recall) at any time," emson big boss juicer review criticized the director. Although there is no clear legislation on the need for communication to surveillance, the company, according to Alvares emson big boss juicer review said, should have communicated the problem to ANVISA. "We should have been communicated. Should not be alone in the formalism, it is forbidden to communication. Until the partnership we have with the industry, I think we should have been notified," he said.
ANVISA emson big boss juicer review has already prepared a draft with rules about gathering food and communication to health surveillance agencies. The proposal is under discussion for three years and should be put to public consultation shortly, informed the director, during a public hearing Wednesday on the Commission for Consumer Protection of the House to discuss the recall of Ades.
Alvarez said it will meet with representatives of the company that developed the software used by Unilever to package soy beverage, Tetra Pak, to seek guarantees product quality. "If emson big boss juicer review there was a problem at Unilever, can happen anywhere else that has the same equipment," said the director of ANVISA. emson big boss juicer review Unilever has identified emson big boss juicer review operational emson big boss juicer review failure on the machine that started operating with the cleaning in place of soy beverage.
The vice-president of Unilever Brazil, Newnam Debs insisted at the hearing that the contamination was punctual in 96 units of 1.5 liters of apple flavor. "We have confidence, tranquility, we are confident that they are 96 units," emson big boss juicer review he said. He said that there was a failure emson big boss juicer review in the operating system and by 80 seconds the packaging of one of 11 production lines of the factory received cleaner - caustic soda and water 2.5% to 97.5% - in place of juice.
Debs did not need to tell you about the time it took for the company to communicate the recall to the Department of Consumer Protection of the Ministry of Justice (DPDC) and ANVISA. "Our first concern and effort was to give as much knowledge to consumers, to prevent emson big boss juicer review people consume (the product) unwisely. We contacted the press, put on the website of the brand. The next day, they went out ads in newspapers, TVs and radios, emson big boss juicer review "he said. "Concurrently, we made the official information to the authorities. Prepare all the required dossier emson big boss juicer review and communicate the DPDC. Then communicate to ANVISA. Understand that we follow what the law commands," said Vice President of Unilever.
The company reported the recall emson big boss juicer review of 96 units of soy beverage to DPDC on March 14, 17 days after filling irregular product, February 25, nine days after the initial distribution of the drink, on 5 March. On March 6, Unilever received a complaint through emson big boss juicer review the Service Customer Service (SAC). Debs said that on March 11, the company received a communication emson big boss juicer review from the association of supermarkets, and on day 12, tests were performed on samples that proved the existence of cleaner in place of soy beverage.
The director of DPDC, Amauri Oliva, said the information indicate that 96 packages of problem with Ades, 46 were collected. According to him, in Brazil, are held around 70 recalls per year, the same number of recall that the United States has a month. "I believe the quality of our products is better," said Oliva.
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